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Which electronic lock do you have?

Get help with installation, troubleshooting or general use questions by selecting your electronic product below. We've also collected all installation guides, videos and programming help in one place.
Schlage Keypad


Find FAQs, resources and videos for all Schlage Keypad models here - including the deadbolt, lever, knob and connected models.

Schlage Touch™


View FAQs for Schlage Touch Deadbolt (BE375) and Schlage Touch Lever (FE695) models here.

Schlage Sense™


View FAQs for the Schlage Sense™ Smart Deadbolt (BE479) and the Schlage Sense™ Wi-Fi Adapter (BR400) here.

Schlage Connect™


View FAQs for the Schlage Connect™ Touchscreen Deadbolt with (BE469) and without the built-in-alarm (BE468) here.

Which mechanical product do you have?

Schlage Keypad Deadbolt


From installation help to everything you need to know about security grades, find all resources you will need to properly install your new Schlage deadbolt.

Schlage knobs and levers - FAQs - Product resources
Knobs & Levers


Whether you need help choosing and installing the right function or need to find a replacement part, we have everything you need to help you as you install your new Schlage knobs or levers.

Schlage Sense Smart Deadbolt


Find FAQs, resources and videos for all Schlage handlesets. Need help getting the right bore holes on your door? We have that here too.

Schlage Connect Touchscreen Deadbolt
Hardware & Accessories


Schlage offers a variety of door hardware accessories to help you complete your hardware project with the perfect finishing touch. From door knockers to hinges, find everything you need to properly install and enjoy your Schlage accessories.

Frequently asked questions.

Electronic keypad locks
Handlesets locks
Schlage Sense BE 479
What is BHMA?
Installation and User Guides
Install Templates
Schlage Connect BE 469

Looking for more answers? Ask below.